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Media reports on mobile phone account hijacking provide more evidence of this problem.
A 2013 Forbes article reported that the government had seized over 5,500 phones from a Michigan operation that allegedly acquired them fraudulently from AT&T, Verizon, Best Buy, Radio Shack, and Apple stores and was shipping them overseas.
A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new i Phones assigned to my telephone numbers.
My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.
I logged in to my online account, changed the password, and added an extra security PIN recommended by the fraud department.
I called my mobile carrier’s fraud department and reported what happened.After discovering that another phone on my account also had no signal, I called my mobile carrier on a landline phone.The customer service representative explained that my account had been updated to include new i Phones, and in the process the SIM cards in my Android phones had been deactivated.A North Carolina church received an AT&T bill for 17 i Phones purchased by an identity thief.